ISG News has posted a new item, 'Emergency file server migration'
On Jan 5, after weeks of thorough planning and rigorous testing, we performed a migration of the home directories and group shares to our new SAN system. Soon afterwards, the first phone calls started coming in. The initial problem was very exotic and affected very few people (that's why we had no chance to detect it during the testing period), but the action we took to address it unfortunately caused a cascade of consecutive faults that led to the instabilities you had to endure for one week now and for which we are truly sorry. We now know how to fix the underlying problem, but we cannot operate on the running server. That's why we have to schedule an
emergency file server migration on Sat, Jan 14, starting at 07:00 and lasting well into the afternoon probably.
During this time, you will not have access to your home or group directories, and also email will only work intermittently. Please stop all running jobs and log out before Saturday morning.
We apologize for the suboptimal performance since Jan 5. You have every right to expect better, but this caught us completely off guard. Thank you for your understanding.
You may view the latest post at https://nic.phys.ethz.ch/news/2012/01/12/emergency-file-server-migration/
You received this e-mail because you asked to be notified when new updates are posted. Best regards, Christian Herzog daduke@phys.ethz.ch