ISG-news

isg-news@lists.phys.ethz.ch

January 2011

1 participants
2 discussions

[ISG News] ISG fun facts
by Christian Herzog 25 Jan '11

25 Jan '11

ISG News has posted a new item, 'ISG fun facts' If you have ever wondered what keeps the friendly people of ISG busy all day long, your wait is now over. In the upper right corner on our website you can now find a little box with some interesting numbers about the computing resources at D-PHYS. They are updated every night and right now look like this: 141 managed Linux workstations 102 managed Windows workstations 27 managed Mac workstations 65 thin clients 141 printers 62328 GB of used file space 82660 GB of used backup space 6946 GB of used laptop backup space 180 rejected mails per min 16 received mails per min 193 mailing lists 4716 LDAP accounts 134 group drives 88 virtual web hosts Please let us know if you would like to see any other interesting number included that we didn't think of. Thanks! You may view the latest post at https://nic.phys.ethz.ch/news/2011/01/25/isg-fun-facts/ You received this e-mail because you asked to be notified when new updates are posted. Best regards, Christian Herzog daduke(a)phys.ethz.ch

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[ISG News] New feature in our helpdesk system: ticket tracking
by Christian Herzog 19 Jan '11

19 Jan '11

ISG News has posted a new item, 'New feature in our helpdesk system: ticket tracking' We are happy to announce that our ticket system now allows you to track the status of your tickets at ISG D-PHYS. We will continue to refrain from sending out ticket confirmation emails, but you can now log in to https://rt.phys.ethz.ch/rt in order to check progress on your requests. If you are using your regular D-PHYS email address when emailing us, just type in your D-PHYS login to gain access. In case you opened your tickets from an external email account, use the Forgot Your Password feature on the login page to request a password for this email address. Please let us know if you encounter any problems when using this service. You may view the latest post at https://nic.phys.ethz.ch/news/2011/01/19/new-feature-in-our-helpdesk-system… You received this e-mail because you asked to be notified when new updates are posted. Best regards, Christian Herzog daduke(a)phys.ethz.ch

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