ISG News has posted a new item, 'ISG Helpdesk Service Interruption - Reprise'
Apparently this time they mean it:
On Thursday, February 14, ETH facility services will conduct extensive power
network tests in the HPT building, where ISG (and hence the helpdesk) is
located. Power will be gone for ~ 2 hours starting around 13:30. During this
time we will not be able to answer the helpdesk phone or work on your tickets.
We'll post an update when power is back.
You may view the latest post at
https://nic.phys.ethz.ch/news/2013/02/12/isg-helpdesk-service-interruption-…
You received this e-mail because you asked to be notified when new updates are
posted.
Best regards,
Christian Herzog
daduke(a)phys.ethz.ch
ISG News has posted a new item, 'The End of TWIG Webmail'
For the last 4.5 years, our customers could choose from two webmail solutions:
Roundcube and TWIG. With the introduction of Roundcube we announced the eventual
removal of the old TWIG service which hasn't been updated in years and poses a
serious risk in terms of security and spam distribution. Now the time has come
to finally turn it off. All remaining TWIG users: please switch to Roundcube,
TWIG will be disabled tomorrow, February 5, 2013.
You may view the latest post at
https://nic.phys.ethz.ch/news/2013/02/05/the-end-of-twig-webmail/
You received this e-mail because you asked to be notified when new updates are
posted.
Best regards,
Christian Herzog
daduke(a)phys.ethz.ch
ISG News has posted a new item, 'Filemaker Upgrade 11 -> 12 (Server and
Clients)'
Usually Filemaker upgrades are pretty seamless as newer clients can deal with
older server versions. This time however the Filemaker company decided to
implement major changes into their FM12 upgrade that require a new database
format. This means that FM12 server can't talk to FM11 clients and vice versa.
Hence we have to upgrade both server and client in one go.
This migration will take place on
Monday, February 11, starting at 17:00.
This upgrade will affect you if you either:
a) use remote databases from fm.phys.ethz.ch,
b) use one of our managed workstations on which the client will be upgraded, or
c) both.
Actually, case c) will be the easiest as after the migration things should just
work again on FM12. In case of a) you'll have to make sure that you upgrade your
local FM11 client before you can continue using our remote databases (see this
howto). For b): if you're on a managed workstation, you'll find the new FM12
client on Tuesday morning. If you're working with local databases (not from
fm.phys.ethz.ch), you'll have to upgrade those databases to the FM12 format.
FM12 will do this for you automatically when you open FM11 databases for the
first time.
The server migration itself will probably take one hour during which time the
remote databases on fm.phys.ethz.ch will NOT be available. The clients will be
installed during the night Monday -> Tuesday. If you need access on your managed
workstation on Monday evening after ~18:00, please let us know so that we can
upgrade the client on your machine earlier.
You may view the latest post at
https://nic.phys.ethz.ch/news/2013/02/04/filemaker-upgrade-11-12-server-and…
You received this e-mail because you asked to be notified when new updates are
posted.
Best regards,
Christian Herzog
daduke(a)phys.ethz.ch
ISG News has posted a new item, 'Short service interruption'
Tomorrow,
Tuesday, January 29, starting at 07:15 am
there will be a short downtime of our LDAP server since we have to perform some
maintenance work. You will not be able to log in or use our file services during
this downtime. The expected duration is < 15 min however, so most of you won't
even notice.
You may view the latest post at
https://nic.phys.ethz.ch/news/2013/01/28/short-service-interruption/
You received this e-mail because you asked to be notified when new updates are
posted.
Best regards,
Christian Herzog
daduke(a)phys.ethz.ch
ISG News has posted a new item, 'New ISG D-PHYS Trainee/Apprentice'
We are very pleased to introduce Anastassios Martakos!
In the mid of January he started as a trainee in our group and is going to slide
over to a regular apprenticeship as an IT Systems Engineer in the ISG D-PHYS. He
is currently picking up basic Unix skills and helps us to pull up a demo setup
for a cloud based storage solution. In his spare time he already gained IT
experiences in programming impressive 3D games.
Welcome to our group Annastassios! We wish you an interesting time in our field
of work!
You may view the latest post at
https://nic.phys.ethz.ch/news/2013/01/25/new-isg-d-phys-traineeapprentice/
You received this e-mail because you asked to be notified when new updates are
posted.
Best regards,
Thomas Berchtold
thomber(a)phys.ethz.ch
ISG News has posted a new item, 'Computer support during christmas holidays'
The ETH Zurich will be officially closed between Monday, 24th of December 2012
and Monday, 2nd of January 2013. During this time, we can only provide limited
support. Please follow these rules to save us from superfluous work:
Switch off printers
Switch off your personal workstation and notebook except for the following:
Do not switch off our managed Linux workstations.
We will try to follow our e-mail, but you may also have luck and meet some of us
in our IRC channel.
You may view the latest post at
https://nic.phys.ethz.ch/news/2012/12/20/computer-support-during-christmas-…
You received this e-mail because you asked to be notified when new updates are
posted.
Best regards,
Schmid Patrick
schmid(a)phys.ethz.ch
ISG News has posted a new item, '2012 in Review'
This post is meant to give you a short overview of what has been accomplished in
D-PHYS IT by ISG this year. We've been hard at work to further improve and
extend our services for you, our customers. Some highlights of 2012:
Integration of IGP's IT into ours: as you might recall, our coworker Thomas is
actually paid by D-BAUG's IGP institute in exchange for us providing our IT
services to their users. For the last 12 months, we have migrated their servers,
data, users and software into our setup so that in future we can all profit from
a unified solution
File servers and backup: after some difficulties earlier this year our file
server and backup infrastructure is now rock solid and ready for the fast growth
in data volume that we expect in the next years. All disk backends have been
intregrated into our SAN setup and are connected via either Infiniband or 10G
ethernet for maximum speed. Just yesterday we passed the 1 PB mark in file
server disk space. Yes, that's 1024 TB.
Mail server bottleneck: also in spring, the sporadic performance bottleneck on
our mail server could be found and fixed. The server is now running on full
steam again
Personal user groups: probably completely unnoticed by our customers, all user
D-PHYS accounts have been migrated to personal user groups this year. While this
has been the standard behavior on modern Unix systems for many years now, our
LDAP directory dates back to SunOS which combined all user accounts into one
''staff'' group. Not a big deal for you, but makes life much easier for us.
Group share reporting: in order to provide a better overview of space allocation
and usage on our group shares, we introduced a periodic report email containing
the link to an interactive usage graph.
Mac OS X 10.7: the Mac workstations have been migrated to OS X 10.7, building a
unified setup to facilitate software distribution
Ubuntu 12.04 LTS: the Linux workstations were upgraded to Ubuntu 12.04, a
long-term support (LTS) version that benefits from an extended support cycle.
Apart from these highlights, of course there have been numerous small projects
and improvements to our setup, making both your and our life easier.
I would like to take this opportunity to thank my whole team for their hard and
dedicated work all year long.
Happy Holidays and see you in 2013!
You may view the latest post at
https://nic.phys.ethz.ch/news/2012/12/19/2012-in-review/
You received this e-mail because you asked to be notified when new updates are
posted.
Best regards,
Christian Herzog
daduke(a)phys.ethz.ch
ISG News has posted a new item, 'ISG Helpdesk Service Interruption'
On Thursday, December 20, ETH facility services will conduct extensive power
network tests in the HPT building, where ISG (and hence the helpdesk) is
located. We were told to expect at least one power cut lasting at least 15 min,
possibly longer. During this time we will not be able to answer the helpdesk
phone or work on your tickets. We'll post an update when power is back.
You may view the latest post at
https://nic.phys.ethz.ch/news/2012/12/17/isg-helpdesk-service-interruption/
You received this e-mail because you asked to be notified when new updates are
posted.
Best regards,
Christian Herzog
daduke(a)phys.ethz.ch
ISG News has posted a new item, 'Workshop: IT at D-PHYS'
When you first start your career at our department, the IT situation might look
a bit confusing: there's ID and there's ISG, two different accounts and e-mail
addresses, where to store the data... We figured that instead of fixing things
after they have gone wrong just because people didn't know how to handle them,
it would be easier for everybody to try and introduce new arrivals to D-PHYS' IT
as early as possible. That's why we hereby start our series of introductory IT
workshops. The first one will take place on
Thursday, November 29, at 14:00 in HPF G 6
So if you feel you have some questions regarding the IT landscape at D-PHYS,
please consider attending this ~ 1h workshop. Before you do, please take a look
at the website where you can also find the PDF of the talk. Maybe all your
questions are already answered in there. If not, head over to the registration
website and provide your name and e-mail address. In order to allow for a lively
discussion, we have limited the registration to the first 25 applicants. If
you're too late, don't despair, there will be enough tutorials for everyone,
we'll just schedule more.
Looking forward to seeing many of you in G 6!
You may view the latest post at
https://nic.phys.ethz.ch/news/2012/11/22/workshop-it-at-d-phys/
You received this e-mail because you asked to be notified when new updates are
posted.
Best regards,
Christian Herzog
daduke(a)phys.ethz.ch
ISG News has posted a new item, 'Power outage Monday evening + cleanup'
On Monday evening (19.11.2011) around 18:30 a power outage in the HIT server
room shut down most of our core infrastructure servers. Apparently the building
automation system had turned off the cooling in HIT D 13 and when the
temperature in the server room reached 37C, there was an emergency power cut.
After the electricians had restored power around 21:00, we started bringing our
servers back up. Around 23:00 most of the services were back, with the exception
of the main web server which we managed to recover on Tuesday around 9:00. Also
webmail took a bit longer.
We apologize for any inconvenience.
You may view the latest post at
https://nic.phys.ethz.ch/news/2012/11/20/power-outage-monday-evening-cleanu…
You received this e-mail because you asked to be notified when new updates are
posted.
Best regards,
Christian Herzog
daduke(a)phys.ethz.ch